Nail & Beauty

Salons, spas, and beauty trends from the Volunteer State.

45 articles

Missed Design, Uneven Hospitality, and a Modest Discount After a Hurt Nail at The Gulch Nail Bar
Nail & Beauty

Missed Design, Uneven Hospitality, and a Modest Discount After a Hurt Nail at The Gulch Nail Bar

A couple returning to the salon said a requested design could not be delivered, that complimentary drinks were not offered to them, and that a small discount did not feel like enough. A look at consistent hospitality and honest pricing conversations.

Ocean Nail & Spa in Hixson: The 'One-Hour Wait' Crisis and Shady Pricing — When Compounding Errors Turn a Salon into a 'Nightmare'
Nail & Beauty

Ocean Nail & Spa in Hixson: The 'One-Hour Wait' Crisis and Shady Pricing — When Compounding Errors Turn a Salon into a 'Nightmare'

A reported customer experience highlights concerns about wait times, facility cleanliness, pricing transparency, and service expectations.

Rhinestone & Rouge Decorates for Speedway Race Weekend
Nail & Beauty

Rhinestone & Rouge Decorates for Speedway Race Weekend

A Bristol salon themed its shop around race weekend at Bristol Motor Speedway.

Dogwood Blossom Spa Opens in Renovated 1920s Cottage
Nail & Beauty

Dogwood Blossom Spa Opens in Renovated 1920s Cottage

A new spa opened in Cookeville inside a restored 1920s cottage.

Pedicure Shorter Than Booked, Nails Different From the Request, and No Offer to Fix Them at Blanche Nail Salon
Nail & Beauty

Pedicure Shorter Than Booked, Nails Different From the Request, and No Offer to Fix Them at Blanche Nail Salon

A loyal client of Blanche Nail Salon since its opening described a pedicure that ran shorter than booked, nails that did not match her request, and no offer to correct them. A look at what the visit can teach nail teams about long-term loyalty, service time, and checking in after the work.

Smoky Mountain Spa Co. Rolls Out Lavender-and-Honey Pedicure
Nail & Beauty

Smoky Mountain Spa Co. Rolls Out Lavender-and-Honey Pedicure

A Gatlinburg spa introduced a new seasonal lavender-and-honey pedicure treatment.

The Lacquer Room Adds Kids' Spa Party Package
Nail & Beauty

The Lacquer Room Adds Kids' Spa Party Package

A Sevierville nail studio launched a new spa party package for children's birthdays.

How Go Nails Is Modernizing Booking And Customer Acquisition For U.S. Nail Salons
Nail & Beauty

How Go Nails Is Modernizing Booking And Customer Acquisition For U.S. Nail Salons

As customers move to online-first experiences, Go Nails by Momentum Iplus offers nail salons a booking-first platform to increase online appointments, attract new customers, and streamline daily operations.

Gilded Lily Nail Bar Sources Polish From Tennessee-Based Brand
Nail & Beauty

Gilded Lily Nail Bar Sources Polish From Tennessee-Based Brand

A Columbia nail bar switched to a locally made polish brand for its full collection.