Nail & Beauty
Salons, spas, and beauty trends from the Volunteer State.
29 articles
Noire The Nail Bar at Tanger Outlets and the 'Pedicure That Never Started' Crisis: When a Customer Waits Over an Hour, Puts Her Shoes Back On, and Walks Out
A customer review describes arriving for a pedicure and builder gel refill, accepting an initial communicated delay, then waiting through repeated delays until she dried her own feet, put her shoes back on, and left.
Magnolia Nails & Spa Debuts Music Row-Inspired Chrome Collection
A Nashville salon has launched a new chrome polish collection inspired by Music Row.
The 'Pricing Trap' Trick at Beauty Salons: When a Lack of Transparency Destroys Customer Trust
A customer's pedicure bill jumped from $55 to $70 without warning, exposing how hidden upsell fees can quietly destroy trust at local beauty salons.
The Cost of Trainees and Token Apologies: When Loyal Customers Turn Their Backs
Two very different customer experiences at the same salon reveal how poor training and a token discount can turn loyal clients into vocal critics.
Bluff City Beauty Bar Celebrates 10 Years With Free Manicure Day
A Memphis beauty bar marked its tenth anniversary by offering free manicures to the community.
The Polished Peony Adds Bridal Beauty Suite Ahead of Wedding Season
A Knoxville salon opened a dedicated bridal suite as wedding season ramps up.
Mother and Daughter Both Cut During Manicures, Then Charged an Undisclosed $15 Fee at Noire Nail Lounge
A mother and daughter say they were both nicked during a first-time visit and later charged an unexpected $15 fee per person for French tips. A look at how clearer pricing and gentler technique could have prevented the frustration.
Riverbend Beauty Bar Goes Cashless and Eco-Friendly
A Chattanooga salon switched to reusable tools and cashless payments as part of a sustainability push.
Honeysuckle Beauty House Opens Second Location Near Fort Campbell
A popular Clarksville salon is expanding with a second location near Fort Campbell.